These jobs offer a great way to start a career in customer service, providing opportunities for growth and stability. Many call center jobs in Islamabad do not require prior experience, making them perfect for fresh graduates and students.
Whether you’re looking for full-time or part-time work, inbound call centers provide customer support, technical assistance, and order processing services.
Companies offer competitive salaries, bonuses, and flexible shifts, including night shifts and remote jobs. In this guide, we’ll explore everything about inbound call center careers and how you can land the best job in Islamabad.
Important Details For Inbound Call Center
| Category | Details |
|---|---|
| Top Hiring Companies | Mindbridge, Hawks Networks, Riz Solutions, Najoom Corporate Services, Chahal Travels |
| Best-Paying Jobs | – Customer Support Manager: PKR 60,000–150,000+ – Sales Executive (Inbound): PKR 40,000–100,000 – Technical Support Rep: PKR 45,000+ – Team Lead: PKR 100,000+ |
| Can Freshers Apply? | Yes, many companies hire without experience & offer training. |
| Key Skills Needed | Communication, patience, problem-solving, English proficiency. |
| Minimum Qualification | Matric, Intermediate (FA/FSc) preferred. |
| Career Growth | Start as an agent & grow into senior roles with experience. |
| Job Location | Islamabad, Pakistan |
| Last Date to Apply | Varies by company; apply ASAP to secure a position. |
💡 Tip: Apply early & improve communication skills for better chances! 🚀
Top Companies Hiring in Islamabad
Looking for inbound call center jobs in Islamabad? Here are the top companies hiring:
TRG Pakistan – High-paying jobs with career growth.
Ibex Global – Offers night shifts and remote options.
Mindbridge – Ideal for fresh graduates with training programs.
Ovex Technologies – Known for customer support roles and bonuses.
Eligibility, Skills & Qualifications for Inbound Call Center
Who Can Apply?
Fresh graduates & experienced professionals
Preferred: Fluent English & Urdu communication
Essential Skills
✔ Soft Skills: Strong communication, patience, and problem-solving
✔ Technical Skills: CRM tools, call-handling software, typing speed
✔ Language: English proficiency is a plus for international call centers
Minimum Qualifications
🎓 Education: Matric, Intermediate, or Bachelor’s preferred
📅 Experience: 0-2 years (Training provided for freshers)
💡 Tip: Improve your communication & technical skills to boost hiring chances!
Latest Inbound Call Center Job Openings in Islamabad
As of March 2025, here are some current inbound call center job opportunities in Islamabad across various categories:
1. Customer Service Representative – Inbound Taxi Operator
Company: Outsource Today
Location: Islamabad
Type: Full-Time
Responsibilities: Answer inbound calls professionally and efficiently; handle customer inquiries related to taxi services.
Posted: 6 days ago
Source: Job Search | Indeed+1OLX Pakistan+1OLX Pakistan
2. Call Center Agent
Company: Riz Solutions
Location: Rawalpindi
Type: Full-Time
Responsibilities: Manage airport and local taxi bookings; input data accurately into the provided software.
Posted: Recently
Source: Jooble+6Job Search | Indeed+6Job
3. Customer Service Representative – Inbound Call Center
Company: Chahal Travels
Location: Islamabad
Type: Full-Time
Responsibilities: Answer incoming customer calls; provide accurate and timely information.
Posted: 7 days ago
Source: Glassdoor+6Job Search | Indeed+6Job
4. Call Center CSRs (Night Shift)
Company: Hawks Networks
Location: Islamabad
Type: Full-Time, Night Shift
Salary: PKR 28K – PKR 60K
Note: Freshers can apply.
Source: Log in or sign up to view+3Glassdoor+3Job
5. Customer Service Representative (CSR) – Night Shift
Company: Najoom Corporate Services
Location: Islamabad G-15 Sector
Type: Full-Time, Night Shift
Responsibilities: Handle inbound and outbound calls professionally; training provided for fresh candidates.
Posted: 3 days ago
Source: Glassdoor+6Job Search | Indeed+6Job Search | Indeed+6Job Search | Indeed+1Job
6. Domestic Customer Service Executive
Company: Mindbridge
Location: Islamabad
Type: Full-Time
Responsibilities: Assist customers with inquiries; prior call center experience preferred but not required.
Source: Job Search | Indeed+1Job Search | Indeed+1
7. Call Center Agent
Company: Humanetek Pvt Limited
Location: Islamabad
Type: Full-Time
Responsibilities: Serve as the primary point of contact for overseas clients; address requests and concerns.
Posted: 5 days ago
Source: Job Search | Indeed+1Job Search | Indeed+1Job
8. Call Center Agents
Company: AKITBPO
Location: Rawalpindi
Type: Full-Time
Responsibilities: Assist with inquiries, resolve issues, and ensure high-level customer satisfaction; fluency in English preferred.
Posted: 3 days ago
Source: Job Search | Indeed+3Job
Job Categories:
- Full-Time Positions: Most listings are for full-time roles with various shifts.
- Night Shifts: Several positions require night shift availability, suitable for those seeking non-traditional hours.
- Remote Opportunities: While specific remote positions are not highlighted in the current listings, some companies may offer remote work options upon inquiry.
Application Tips:
- Stay Updated: Regularly check job portals like Indeed, Glassdoor, and LinkedIn for the latest openings.
- Tailor Your CV: Highlight relevant skills such as communication, problem-solving, and any prior customer service experience.
- Prepare for Interviews: Be ready to discuss how your skills align with the responsibilities of the role
Important Dates for this job
| Event | Date |
|---|---|
| Job Posting Start Date | March 2025 – Ongoing |
| Application Deadline | March 31, 2025 (Varies by company) |
| Interview Dates | April 1 – April 10, 2025 |
| Hiring Confirmation | April 15, 2025 (Estimated) |
| Job Start Date | April 20, 2025 (Depends on employer) |
💡 Tip: Apply early to increase your chances! 🚀
How to Apply Online for Inbound Call Center Jobs
1️⃣ Find Job Listings – Check Rozee, CareerJet, OLX, LinkedIn, and company websites.
2️⃣ Prepare Your CV – Highlight communication skills, language proficiency, and experience (if any).
3️⃣ Apply Online – Submit applications through job portals or directly on company websites.
4️⃣ Follow-Up – Check emails and respond to interview calls quickly.
5️⃣ Ace the Interview – Show confidence, good communication, and problem-solving skills.
💡 Tip: Keep your CV updated and apply to multiple openings for better chances
Salary package
| Job Position | Salary Range (PKR) | Experience Level |
|---|---|---|
| Customer Support Agent | 30,000 – 50,000 | Fresh / 1 Year |
| Sales Executive (Inbound) | 40,000 – 100,000 | 1 – 3 Years |
| Technical Support Representative | 45,000 – 80,000 | 2 – 4 Years |
| Team Lead / Supervisor | 80,000 – 120,000 | 3 – 5 Years |
| Customer Support Manager | 100,000 – 150,000+ | 5+ Years |
💡 Tip: Experience, skills, and language proficiency can increase salary offers! 🚀
Benefits of Working in an Inbound Call Center
✅ Benefits
Flexible Shifts – Choose between day, night, or remote work
Performance Incentives – Earn bonuses & commissions on top of salary
Skill Enhancement – Improves communication, multitasking & patience
Career Growth – Opportunity to move into supervisory & managerial roles
Best Platforms to Find Inbound Call Center Jobs
Top Job Portals – Explore Rozee, OLX, CareerJet, and LinkedIn for the latest listings.
Facebook Groups – Join job-hunting communities for direct hiring updates.
Recruitment Agencies – Many agencies connect candidates with leading BPOs.
Walk-in Interviews – Visit call centers directly for on-the-spot hiring.
Career Fairs – Attend job fairs for networking & multiple interview opportunities.
💡 Tip: Apply on multiple platforms and stay active in job groups for quick responses
Most Important FAQs
1. Which Companies Are Hiring for Inbound Call Center Jobs in Islamabad?
Top hiring companies include Mindbridge, Hawks Networks, Riz Solutions, Najoom Corporate Services, and Chahal Travels.
2. What Are the Best-Paying Call Center Jobs in Pakistan?
- Customer Support Manager: PKR 60,000–150,000+
- Sales Executive (Inbound): PKR 40,000–100,000
- Technical Support Rep: PKR 45,000+
- Team Lead: PKR 100,000+
3. Can I Apply for a Call Center Job Without Experience?
Yes! Many companies hire freshers and provide training. Strong communication skills improve your chances